Help and support
Our online service has been designed to be simple to use but if you're having problems or would like to ask a question, we've got plenty of support available.
Interactive guides are available for core functionality to demonstrate how it works. These are available in the help menu.
In the system, clickable tool tips show you how key functions work. There are also information links to further detail, where applicable
Getting up and running
To get you up and running with our online services, our nationwide team of Online Consultants also provide technology training and support face to face.
Please contact your usual Scottish Life representative for further information.
Our dedicated Web Support team are available from 8.00am to 6.00pm Mon - Thurs and 8.00am to 5.00pm on Friday for any queries you might have.
If you want to get in touch please complete the form or use the contact details below.
Phone number: 0845 60 50 401
International: +44 131 456 7575
Fax: 0131 524 8910
Opening hours 8:00am - 6.00pm Mon - Thurs and 8:00am to 5:00pm on Friday
Royal London House
Cheshire SK9 1PF
For professional advisers only