Three big ideas
We spend a lot of time researching our industry and listening to our customers so we can develop long-term solutions.
Pensions are horribly complicated but we work hard to express ourselves as clearly and transparently as we can.
We're proud to stand up for what we believe in, even if it means leading the pack as opposed to blending in with the crowd.
We're a specialist pensions provider
Our business is to provide pensions - we aim to ensure that our customers enjoy financial freedom in their later years. We're proud to play such an important and valuable role in people's lives.
As a specialist, it's important to us to be really good at what we do. Some of our recent award wins include:
- Best Pension Provider (for four years running)
- 5 stars for Excellent Service (for five years running) and Winner of the Outstanding Achievement Award
- FT Adviser 5 Star Online Service award (for eight years running)
We're proud of our achievements, but we're continuously working hard for our customers with the aim of delivering excellence. We know pensions can be complicated, but it's our aim to make them as simple and easy to understand as possible.
We believe in professional financial advice
We only sell our pensions through financial advisers. As a result we don't spend money on running high street branches, we prefer to use that money to help provide our customers with the best possible pension.
We're part of Royal London: the UK's largest mutual life and pensions company.
The Royal London Group underpins our business with financial strength. Our business is not being buffeted by the pressures of a volatile share price, this means that you can recommend us to your clients with confidence, confident in the knowledge that we'll be around for the long term.
Latest update August 2014
For professional advisers only