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Employer > News > Introduction of online administration guide
Introduction of online administration guide
We are pleased to announce that a tailored administration guide is now available online for our Retirement Solutions pension schemes.
If you run a Retirement Solutions scheme, you can access your tailored administration guide by selecting 'Administration Guide' from within the Scheme Information area.
What is the adminstration guide for?
The guide is designed to be a practical step by step manual, helping you with the key processes that can be performed online and showing you the information that can be viewed within online services. We will ensure that it is updated in the event of any scheme or legislative changes. And the administration guide is produced in PDF format, so you can print off a hard copy if required.
Using the guide
We trust you find this to be a useful addition to our online services, and we would encourage you to refer to the administration guide in the first instance if you require any assistance with online service processing or obtaining information.
Further information
We are continually reviewing our online services and making improvements to enhance your experience online. If you would like more information, please contact our support team by telephone, on 0845 60 50 401, or by email.
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Scottish Life is a division of Royal London and markets products produced by Royal London. Royal London consists of The Royal London Mutual Insurance Society Limited and its subsidiaries. The Royal London Mutual Insurance Society Limited provides life and pension products, is a member of the Association of British Insurers and is authorised and regulated by the Financial Services Authority, registration number 117672. Royal London Marketing Limited acts as an insurance intermediary for general insurance products and is authorised and regulated by the Financial Services Authority, registration number 302391.
