Employer > Online service > Online service from Scottish Life
Online service from Scottish Life
Our online service has been designed to help you reduce the time you spend on administering your scheme, allowing you to focus on activities that add value to your business.
Getting started
How to register
For new schemes, login details will be provided by your Implementation Manager, otherwise contact our Web Support Team.
All about online service
What are the benefits?
Using our online contribution payment facility you don't have to worry about your schedule or payment being lost or delayed in the post and you'll get an on-screen acknowledgement when you submit your payment.
What you
can do
The information you will be able to access is dependent on the type of scheme you have.
Help and support
The most common questions we get asked about our online service are shown below.
If your question isn't answered or you need more help, please contact our Web Support team.
Common questions
- I've forgotten my username
- I've forgotten my password
- What browsers do you support?
- What training and support is available?
- I'm having problems downloading documents
- Who do I contact with a query on my scheme?
- What security do you use to keep data secure?
- How do I notify you that an employee has left the pension scheme?

